Welcome to ImpactConnect Unlimited Philippines! Thank you for choosing ImpactConnect. With your new plan you can make unlimited calls to Philippines Globe numbers, unlimited calls to the US and Canada, and unlimited international calls to 60 selected destinations. You also get a free Mobile App for Apple and Android devices.
How to use ImpactConnect
Calling Globe Numbers
To call a Philippines Globe number, register one phone number and dial your local access number. See the CellConnect section below.
You’ll receive an ImpactConnect information email with detailed instructions about how to set up your service and register your account
Calling Other International Numbers
To call any other international destination, dial the ImpactConnect access number or call using your Mobile App or Voxbox.
See the CellConnect section below.
- Call Back
- Call Waiting
- Caller ID
- Last Number Redial
- Anonymous Call Rejection
- Call Block
- Call Forward
- Do Not Disturb
- Selective Call Rejection
- Three Way Calls
- Voice Mail to Email
- Zone & Time Calling Restrictions
How to manage your account online
All information regarding your ImpactConnect service is available on our self-service customer portal, MyAccount at myaccount.impactconnect.net. To log into MyAccount, please use your ImpactConnect telephone number as your username and use your ImpactConnect account number as your password. Your telephone number and account number can be found at the top of this email.If you created a custom username and password when you registered for the service, please enter the custom username and password in the correct fields. Use the MyAccount portal to update and manage your features.
How to set up your voicemail
To access and set up your voicemail from your home telephone connected to a VoxBox simply dial *98. To set up your voicemail using the ImpactConnect App, simply tap the voicemail button or dial *98 using the keypad. Enter your password, which is the last 4 digits of your ImpactConnect Telephone Number. You can also set up your voicemail via MyAccount at myaccount.impactconnect.net. To manage your voicemail, go to myaccount.impactconnect.net or for more information about how to use your voicemail service, please visit www.impactconnect.com/voicemail.
How to download and use the ImpactConnect App
Start calling right away with our free and easy-to-download ImpactConnect App. Download the App using your cell phone or tablet at the Apple iTunes AppStore or the Google Play store. To register your service using the ImpactConnect App, use the QR code you received in a separate email.
Your QR code is personalized for your account and will automatically populate your registration information within the app. Simply tap the QR code button within the ImpactConnect App to scan the code and register your service. You can scan the QR code on a computer screen or you can print the email and scan the code from paper.
If you requested to keep your existing phone number
Do not cancel your current service until the ImpactConnect transfer process is complete. If you cancel your existing service before the transfer process is complete, it may cause you to lose your number. Once the transfer is complete, your existing number will be active in your new ImpactConnect account.
ImpactConnect will send you a separate email confirming the date and the completion of your phone number transfer.
How to use CellConnect
Your ImpactConnect service automatically comes with CellConnect at no additional charge. With CellConnect you can register 1 phone (the phone you make international calls from most frequently) from which you can enjoy your ImpactConnect service. CellConnect can be used with any type of phone (even cell phones without smart phone capabilities). Just register your telephone number on MyAccount and use our convenient access codes.
To place a call from your registered phone, dial the access number and follow the prompts. To make an international call simply dial 011 + Country Code + City Code + Phone Number when prompted. To call domestically, just dial 1 + Area Code + Phone Number.
If you have an Unlimited Philippines plan, your access numbers are different. To make a call to a Philippines Globe number (landline or cell), dial your local access number and follow the prompts. To call any other international numbers, use the regular ImpactConnect access number.
When using CellConnect on a mobile/cell phone, please remember DO NOT press the OK/SEND/CALL button after dialing your destination number, otherwise your call may be carried on your wireless provider, incurring additional costs. To learn more about how CellConnect works, click here.